It depends on how responsibilities are divided. Texere handles Microsoft 365 and automation, while your existing IT specialist can continue looking after hardware and networks.
How do we avoid duplicating work?
We start by agreeing who is responsible for each area and how requests should be routed. If your current specialist manages Microsoft 365 well and has time to develop the environment, additional administration may not be needed. In that case, it is worth assessing whether a specific automation or process improvement would add value.
Related terms
See also: Microsoft 365 administration.