Microsoft Forms is a tool for creating forms, surveys and quizzes, and collecting responses.
What does this mean in practice?
It collects the information you need in a consistent format. Responses can be analysed and, with a suitable integration, used to start a wider process.
Example use case
A team collects requests for supplies. Each response contains the same fields, making requests easier to compare and pass on for fulfilment.
Things to consider
Consider who can complete the form and which data you actually need. Not every process requires a complex application, but a form does not replace clear responsibility for handling submissions.
Related terms
See also: Automation.
Sources: Microsoft Support — Microsoft Forms.